Here you can search the Frequently Asked Questions using keywords or scroll through the questions below. If you cannot find your question, please try the FootageHub FAQs or contact us using the Customer Support Form.
- What does "Royalty Free with Unlimited Use" mean?
- What is the V-Line and how is it different from your other footage?
- In what format are Artbeats clips provided?
- Why is your footage compressed with Photo-JPEG?
- Are your clips seamless looping?
- Do you provide mattes or alpha channels with your footage?
- Do your clips come in PAL format?
- I purchased a clip but now I want the full collection. Can I get credit for the amount I already paid?
- What do the timecodes on your website mean? How is the time code formatted?
- How can I convert a QuickTime movie to a Targa sequence on my PC?
- How can I convert a QuickTime movie to a Targa sequence on my Macintosh?
- Why does the QT to Targa Conversion Utility add frames when converting PAL movies?
- Why does the QT to Targa Conversion Utility stretch the frame when I convert?
- Where are the sounds on "NASA -The Early Years"?
- Why can I not view the thumbnail movies off of this site?
- What if the footage doesn't work for me; is there a guarantee?
- Does your footage come as AVI files or Targa sequences?
- Can I use Artbeats 720x486 clips with a 720x480 editing system?
- Can I use the "Transitions Volume 1" or "Grand Openings" collections with my video editing/compositing application?
- When I open a file on my Artbeats CD that has a ".fdb" extension, Extensis Portfolio asks for a serial number. What can I do?
- How do I receive the free clip of UW226H.mov?
- Do you deliver the footage on DVD-ROM?
- Can I use an Artbeats clip in Microsoft PowerPoint?
- Can I use Artbeats clips in iMovie?
- Is your footage available in 24P HD format?
- Does Artbeats footage come with sound?
- Why won't my Macintosh video editing system import a clip that I downloaded, but I can open the clip in QuickTime Player?
- Why does some of the aerial cities footage look softer than some of Artbeats' other footage?
- Why is a clip that is sourced from HDCAM™ not available as an HD size clip?
- What is the FootageHub?